Looking for Answers To Only San Jose Tickets Frequently Asked Questions?
If you wonder about Only San Jose Tickets or how we sell, you can get most of your answers in our FAQ page. If you have more questions not answered here, just call our customer service hotline. Dial 408-762-1759 or fill out our support form.
If someone buys a seat from a primary ticket office -- known as the primary ticket seller -- the buyer has the right to transfer that reservation to any other buyer. Suppliers in the secondary market may be firms, box office promoters, licensed ticket sellers, and individuals like you. Only San Jose Tickets has tickets from a leading ticket marketplace, and then filters tickets for only San Jose and surrounding areas so you can easily find the top seats in your town.
Since the secondary marketplace works on a price/demand model, you may find that price points differ as you get closer to the event. It’s not uncommon to see seats priced at less than box office costs. You can also find hot seats for shows that are sold out that might cost higher than the primary price. The key to the secondary marketplace is to check back over time to find who’s playing in San Jose.
Depending on the transaction, you might collect your tickets in some different methods:
E-mail: A ticket code will be e-mailed to you before the start time, from which you can print your physical ticket. These e-tickets may need to be downloaded through My Ticket Tracker.
Mailed: Sellers will send the tickets with FedEx. Tickets are guaranteed to get to you before start time, and you will have a FedEx tracking id once your package is mailed.
Venue Will Call: Tickets will be left in the venue box office or will call window.
3rd party Pick-up: Tickets will need to be picked up at an outside place other than the venue (not more than 30 minutes from the event).
Paperless: The seller will connect with you at the gate and accompany you to the will call area.
Flash: The ticket seller will send you a gift card that you can scan at the venue front gate. It will have the complete sale transaction and will give a viable receipt.
You can choose an alternate shipping address -- even P.O. boxes -- for completed ticket orders placed via Only San Jose Tickets. However, on sales over $750, the ticket seller may decline to ship to a separate address other than the billing address. Furthermore, sellers may request a signed authorization from the customer if they need evidence that the alternative delivery address is valid.
Instant tickets generally become available to download and print after you complete your order. Please account for processing time, which might take up to one business day. You will receive a confirmation email detailing how to use your instant tickets.
To ensure you enjoy the best experience in San Jose, your tickets have a 100% Money Back Guarantee in case:
The seller never fulfills your order
You receive your purchased tickets after the event commences
The tickets are found to be invalid by the venue. (Confirmable proof must be given by the venue in written letter format.)
The event was canceled without being rescheduled. (Shipping fees not included in the refund.)
Tickets from Only San Jose Tickets are generally first-come, first-served. If another buyer submits their purchase before you, your purchase will be canceled mid-purchase. Unfortunately, you will need to return to that event and attempt to select a different seat.
Many sellers are listing multiple groups of tickets and can book ticket orders easier if they don't put the seat numbers on most listings. However, you'll get the rows and sections to pick from. Your full party will be with each other, unless expressly noted.
As this is a resale marketplace, the ticket will show the original purchaser's name rather than yours. Nevertheless, you will still get be admitted into the event because it's the bar code that's necessary to enter.
To prevent ticketing scams, the majority of tickets are irrevocable entities. As such, if your tickets get ruined, lost, or stolen you can contact the seller about replacing lost tickets. However, all sales are final.
If an event has been permanently canceled, you are entitled to a complete reimbursement (shipping not refundable). If the event is delayed and rescheduled for another time, your tickets will move to the new date.